General Diagnostics
Computer Repairs
Laptop Repairs
Software Installation
Software Troubleshooting
Windows Installation
Spyware Removal
Virus Removal
Data Recovery
Registry Cleaning
Computer Peripherals
Custom Computer Systems
Network Installations
Firewalls
Remote Support
Data Backups
Audio Systems Repairs
TV Sets Repairs
Digital Cameras
Cell Phone Repairs
Printers Repairs
DVD and Video Systems
Web Design
 
 


How long it typically takes to solve a problem?

Is your work guaranteed?
Turned on my computer, there are no lights, no fans spinning, nothing. What did I do?
My computer is running slow, what can I do to fix it?
I think I have a virus, what do I do?
How do I stop pop-up ads?
Windows keeps restarting without warning. Why?

How long it typically takes to solve a problem?

Most repairs take several days to be completed. In some cases we can provide quickler services. In some cases, when parts have to be ordered it may take longer..

If you are a home or small business user,and have any computer or electronics-related issue, call (773) 572-1366 and get a free quote right now!

Is your work guaranteed?

We will always work with you to make sure you're satisfied with our work. If you ever have a questions or concerns over a service, we are ready to make sure you are happy with your service.

Please understand the volatile nature of computers, and that some problems can be recurring but not necessarily due to poor service on our part. For example some computers are reinfected with the same virus or spyware after a user repeats the same actions that got the system infected in the first place.

Sometimes hardware cannot be fixed and data cannot be restored, but we will do anything we can to make your computer work.

Turned on my computer, there are no lights, no fans spinning, nothing. What did I do?

No power from the computer can be caused by any of the following possibilities.

  1. Connections not connected properly.
  2. Third-party hardware.
  3. Bad power cable.
  4. Incorrect power supply.
  5. Bad battery.
  6. Bad power supply, power button, and/or power board or inverter.

Call us at (773) 572-1366 and get a free quote right now! We can help you!

My computer is running slow, what can I do to fix it?

This issue can be caused by any of the following possibilities:

  1. Hard disk drive is short on available disk space.
  2. Several software programs have been installed/uninstalled leaving behind bad files and/or confusing the software.
  3. Data corruption.
  4. Bad hardware.
  5. Viruses and/or Spyware .
  6. Start-up/Process problems.
  7. Insufficient/overused RAM.

Call us at (773) 572-1366 and get a free quote right now! We can help you!

I think I have a virus, what do I do?

Unless you are an experienced computer user, in all honesty, call us to diagnose your system for a possible virus infection. We at Rodina Service know virus removal. Many times computer users can cause more damage to their systems by trying to remove viruses themselves. After removing the virus, trojan, or worm from your system, we also make sure you are updated and educated for future infections. Don't hesitate to call us for advise about viruses or any of your computer related concerns.

How do I stop pop-up ads?

Popups can install spyware, viruses and other malicious code with or without the your permission. Popups can continue to install their spyware even after the user has clicked "Cancel" or "no" within the popup window. We encourage computer users to click the "x" at the top right corner of popup windows. To eliminate popups, do one of the following: install blocker software, if you use Internet Explorer install a free "toolbar" that includes a popup blocker (we recommend the Google Toolbar ), or switch browsers to Netscape or Firefox (both have built-in popup blockers). If you are getting popups all the time, even when you're not on the internet, you have spyware running on your computer. Call us for a quick removal and education of how to stay protected from spyware .

Windows keeps restarting without warning. Why?

This issue could be caused by any of the below possibilities:

  1. Software issue or error.
  2. Hardware issue or error.
  3. Heat related issue.
  4. Computer virus.
  5. Issue with operating system.

If your operating system is Windows XP, it is designed to automatically reboot each time an error occurs. Although this may be nice for errors that do not occur often, to troubleshoot the error this feature must be disabled and then re-enabled. You can do this before calling us to assess what might be causing the error.

  1. From the desktop right click on My Computer. (if you are in Classic Mode)
  2. Click the Properties option.
  3. In the System Properties window then click the Advanced tab.
  4. In Advanced, click the Settings button under Startup and Recovery.
  5. In the Startup and Recovery window uncheck the "Automatically Restart" check box.
  6. Click Ok.

For all your other questions and concerns please call us at (773) 572-1366 and get a free quote today!

 
 

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